A scumbag going by the name of Imperium Design has ripped off our Toon Santa character and has begun selling it on Turbosquid. We’ve reported it to Turbosquid as of 1:30 PM Sunday December 7, 2014. Lets see how long it takes for them to remove it.
Why am I posting about this? You can see its been here since last year. TS like other brokerages have a product review process for quality. But they do not make any effort to see if a product is authorized or not.
Will TS refund customers their money and tell them that they cannot use Toon Santa?
Will TS remove the scumbag’s account?
Lets find out.
9:00 AM PST, December 9, 2014
Looks like some movement! We checked at 9 AM this morning, and now using the old link seems to parse to a new URL. No reply yet from Turbosquid directly.
6:53 AM PST, December 9, 2014
Received a response from the Designated Agent at Turbosquid that Imperium Design’s Santa Claus:
Pursuant to the Digital Millennium Copyright Act (“DMCA”), TurboSquid will disable the product immediately and notify the seller of your claim.
However, the product is still visible on their site as of 7:40 AM.
We also asked:
We also request you provide to us contact information of users who purchased the product from your site, and that you terminate the vendor account of Imperium Design.
10:35 PM PST, December 7, 2014
Nine hours later (10:35 PM PST, December 7, 2014) no reply yet from Turbosquid. Not surprising since its Sunday. We tried contacting Turbosquid using their 24/7 chat feature. Nobody ever came on to chat. Lets see where we are on Monday.